Contact
We're one message away.
WhatsApp is the fastest path to a real reply — you'll usually hear back within the hour during the day. Pick whichever channel feels right.
What people usually ask
How can we help?
Below are the most common conversations. Tap one to start a WhatsApp with the right opener.
Product questions
Which tea is right for me? How do I take it? Is it safe with X?
Ask about a product →
Order status
When does my order ship? Where's my tracking? Pickup-point questions.
Ask about an order →
Becoming a distributor
What does joining the network look like? What's the income side actually like?
Chat about joining →
Anything else
Returns, events, collabs, custom orders — whatever's on your mind.
Just say hi →
Hours & response time
We're a small team. Treat us like a person.
WhatsApp messages get a real reply, usually within the hour Mon–Fri, by next morning over weekends. We don't auto-respond and we don't outsource — so the person who replies is the same person who packs your order.